1. What types of photos can you restore?

We can restore a wide range of photos, including faded, torn, or damaged photographs, as well as digital scans of old images.

2. How long does the photo restoration process take?

The restoration process typically takes 2 to 3 weeks, depending on the complexity and number of photos submitted.

3. Is there a size limit for the photos I can submit?

Yes, photos should not exceed 20MB in size. If you have larger files, consider compressing them first.

4. What formats do you accept for photo submissions?

We accept various file formats including JPEG, PNG, and TIFF for digital submissions. For physical photos, you can send them via mail.

5. Can I track the status of my restoration order?

Yes, after submission, you will receive a confirmation email with a tracking link to monitor the status of your order.

6. Do you offer refunds if I am not satisfied with the restoration?

Yes, we offer a satisfaction guarantee. If you're not happy with the results, please contact us within 30 days for a review and potential refund.

7. What is the cost of photo restoration services?

Costs vary depending on the extent of restoration required. Please check our pricing section for more detailed information.

8. Are my photos safe during the restoration process?

Absolutely! We take great care of your photos and ensure they are handled securely. Physical photos will be returned to you after restoration.

9. Can I restore photos that have been damaged by water or fire?

Yes, we specialize in restoring photos damaged by water, fire, and other environmental hazards.

10. How do I prepare my photos for restoration?

For physical photos, gently clean them and avoid folding. For digital photos, ensure they're scanned at a high resolution for the best results.